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(Reuters) -Apple said on Tuesday it planned to comply with France’s radiation testing requirements by releasing an update that will stop the iPhone 12 from using more power when the device comes in contact with static surfaces.
Apple has denied the findings of French regulators who said the iPhone 12, which has been on the market for three years, emitted more radiation than acceptable amounts and halted sales of the device.
On Tuesday, Apple provided its full explanation regarding the discrepancy between the findings in France and those in other countries where the iPhone 12 has been approved for sale.
In an article posted on its website, Apple said that for more than a decade, iPhones have included sensors that allow the phone to detect when near the user’s body in order to keep transmission power at a lower level. Are. When the phone is not near a body – such as when it is placed on a table – the device uses slightly higher levels of transmission power.
Apple said that the testing protocol used by L’Agence Nationale des Frequences did not take this feature into account. The company has released a software update that will be widely available to users in France this month that turns off the body-detection technology, causing the phone to remain at a low transmission power level at all times.
In a statement, Apple said the iPhone 12 is safe to use even without a software update.
“We want all iPhone 12 users to know that iPhone 12 is and always has been safe to use. iPhone 12 was certified to meet energy transmission regulations and standards applicable around the world when it “First sent in 2020 and no changes have been made since then that will affect energy transmission,” Apple said in the statement.
(Reporting by Chhavi Mehta in Bengaluru; Editing by Sriraj Kalluvila, Lisa Shumaker and Sandra Maler)