Alabama (WHNT) – A mistake came to light from Walmart and Sam’s Clubs across the state with the Sept. 1 change to the sales tax in Alabama.
Groceries across the state have become 1% cheaper since Friday after the legislature passed a bill to reduce the state’s 4% food tax to 3%.
National chain stores have acknowledged that some customers across the state may have been charged both the old sales tax rate and the new sales tax rate.
In a company statement, a spokesperson asked customers to check their receipts and bring them to their local stores for correction if they were charged more than expected.
Walmart Media Relations sent a statement to News 19 regarding taxing customers:
“Earlier today, some Walmart customers and Sam’s Club members in Alabama were incorrectly charged higher sales tax when shopping with us,” the statement said. “With effect from September 1, the rate of sales tax on food has been reduced by one per cent across the state. Our system erroneously charged both the old rate and the new rate at the time of sale.
The company said that customers who have been charged additional tax can get a refund.
“We’re asking customers who used cash When shopping with us today to check your receipts, Walmart said. “If they see that they have been accused of two different sales tax amountsBring that receipt to their Walmart store or Sam’s Club and speak with a member of management to get a refund for the higher of the two taxes, Customers who used credit cards and other forms of payment will receive a notification that their refund has been automatically applied.
Walmart said it expects to have the problem resolved at all Alabama stores by Friday evening.
Several viewers reached out to News19 to complain about this, with one person even submitting a picture of his receipt to us.
(Photo: David Hoover)
The News 19 crew confirmed the inaccuracy when they purchased a duplicate item from a local Walmart.
As stated above, if you have been affected, Walmart asks you to return to the store with your receipt and they will correct the overcharge.